Incident intake & triage
Capture calls, alarms, service requests, priorities, locations, notes, attachments, and response requirements in one structured incident record.
Computer-aided dispatch for modern operations
Every incident.
Every resource.
One command center.
Command Center Hub is a flexible computer-aided dispatch platform for coordinating security events, personnel, locations, communications, and response workflows from one intuitive workspace.
✓ AWS-hosted architecture✓ Fully configurable workflows✓ Browser-based access
COMMAND CENTER HUBLIVE OPERATIONS
U4U7HQ
INCIDENT 2026-0142Perimeter alarmUnit 4 dispatched · ETA 04:18
● 12 connectedLast sync 8 sec agoAWS REGION · ONLINE
The operational picture
From the first alert to the final report.
Command Center Hub keeps dispatchers, supervisors, field personnel, and stakeholders working from the same current information. It replaces fragmented notes, spreadsheets, radio traffic, and disconnected systems with a consistent operational workflow.
Core capabilities
Built around real dispatch work.
Organize the essential information without overwhelming the operator. Every screen can be shaped around the decisions your team actually makes.
Resource dispatch
See available personnel and assets, assign the right resources, update statuses, and maintain a clear operational timeline from acknowledgment through closure.
GIS situational awareness
Use map-centered workflows to understand locations, nearby assets, response zones, camera coverage, site details, and evolving incident context.
Reporting & accountability
Turn dispatch activity into searchable records, response-time reporting, shift summaries, audit trails, and operational insights.
One coordinated workflow
Information moves with the incident.
1ReceiveCalls, alarms, forms, integrations
→2AssessPriority, location, requirements
→3DispatchPersonnel, vehicles, resources
→4ResolveActions, outcomes, documentation
→5ImproveReports, trends, accountability
Fully customizable
Your terminology. Your workflow. Your command center.
Command Center Hub is configured around the organization—not the other way around. Start with the functions you need today and expand as operations, teams, and integrations evolve.
Discuss your workflow →01Incident types and priorities+
02Dispatch statuses and workflows+
03Forms and required fields+
04Roles and permissions+
05Maps, zones, and site data+
06Notifications and escalation rules+
07Dashboards and reports+
08API and system integrations+
Cloud foundation
Hosted on AWS infrastructure.
Command Center Hub is designed for deployment on Amazon Web Services, providing a scalable cloud foundation for application services, operational data, backups, monitoring, and integrations.
- ✓Scalable deploymentGrow from a focused operation to more users, sites, and workflows.
- ✓Secure access controlsConfigure roles and permissions around operational responsibilities.
- ✓Integration-ready architectureConnect approved systems through APIs and tailored data workflows.
- ✓Managed resilience optionsBackups, monitoring, and recovery can be configured to match requirements.
Specific architecture, availability, retention, security controls, and service levels are defined for each deployment.
Designed for coordinated response
One platform. Many operating environments.
Security operations centersCorporate campusesHealthcare facilitiesIndustrial sitesProperty portfoliosEducational campusesUtilities & infrastructureService organizations
Build your command center
Let’s map the workflow your team needs.
Tell us how incidents enter your operation, who responds, and what information matters. We’ll shape Command Center Hub around that process.
Request a consultation →